To keep everyone happy, you must have a plan. SLAIT can help you be both process- and strategy-focused.
When you have the task of managing users, technology and the overall growth of your company’s IT infrastructure, we can offer help/service desk support built on the ITIL framework and overseen by ITIL certified professionals. SLAIT’s help/service desk will manage all your requests with a single point of contact for users to gain assistance in troubleshooting, answers to questions, and solve known problems. Whether you need enterprise level or target departmental support, we can help!